The CROC PODCAST
Module:
The Role of Kindness
All Episodes in the Module

Ep51: Timeliness of Care (3 of 6 in Role of Kindness)
OverviewHow often do you have to wait weeks if not months to get in to see your doctor or schedule a test? Imagine that wait when you've just been told you have cancer. This week Angel and Dr E welcome Jayne O'Malley and Sara Sargente, two top nurse navigators, to...

Ep50: Empathy (2 of 6 in Role of Kindness)
OverviewToday we continue to peel back the layers Kindness in Cancer Care with our second pillar; Empathy. Coincidentally, Angel and Dr E already discussed this subject in Episode 23, so we will take a look back at that episode but now through a different lens!!...

Ep49: Deep Listening (1 of 6 in Role of Kindness)
OverviewDid you ever decide to take "that leap of faith," drop your guard, and unload that dark inner secret you have been burdened with for years to a friend. You hope for understanding, validation, empathy; but find they constantly interrupt you to discuss their own...

Ep42: Survivor generosity
OverviewModule - Generosity Episode 3 (of 3) - Survivor Generosity "Never ask anything from a survivor, never refuse anything for a survivor" is the CROC Value Statement. Today Angel and Dr E complete the 3-part Generosity series by exploring the CROC model and...

Ep41: Organizational generosity
OverviewModule - Generosity Episode 2 (of 3) - Organizational Generosity Angel and Dr. E return for part 2 of a three-part series on generosity. Last week we identified generosity strategies that medical leadership owes to their staff, and today we move up the chain...