Sep 12, 2021 | Uncategorized
Module: What do you want from your caregiver?
Join Angel and Dr E as they take a deep dive on an old paper that turns the stodgy, stiff white coat doctor template on its ear, and offer a contemporary model that combines empathy, compassion and friendship – yes I said friendship – into a newer, better model that has been proven to improve patient satisfaction and outcomes – yes I said outcomes!
CROC gratitude shout outs
Angel Santana – https://www.spreaker.com/show/have-faith-let-it-begin-introduction
Rod Freeman – https://www.SmallBizUp.com
Charlotte Larsen – http://www.charlottelarsen.net/
Michael Benzaia – https://www.michaeljohnbenzaia.com/
http://www.crocvip.com/
https://twitter.com/CrocVip
https://www.facebook.com/CROCVIP
Sep 12, 2021 | The Caregiver Relationship
Join Angel and Dr. E as they take a deep dive on an old paper that turns the stodgy, stiff white coat doctor template on its ear, and offer a contemporary model that combines empathy, compassion and friendship – yes, I said friendship – into a newer, better model that has been proven to improve patient satisfaction and outcomes – yes, I said outcomes!
Module: What do you want from your caregiver?
Episode: That guy in the jersey is my doctor?
Sep 5, 2021 | Uncategorized
Module – Survivor Psychology
Episode 28 – For Whom The Bell Tolls
Join Angel and Dr. E. as they take a deep dive into the end of treatment Cancer Bell experience. Together with friend and survivor Becky Filipowski, they explore 2 articles looking at the pros and cons of this moving and inspiring ceremony.
CROC gratitude shout outs
Angel Santana – https://www.spreaker.com/show/have-faith-let-it-begin-introduction
Rod Freeman – https://www.SmallBizUp.com
Charlotte Larsen – http://www.charlottelarsen.net/
Michael Benzaia – https://www.michaeljohnbenzaia.com/
http://www.crocvip.com/
https://twitter.com/CrocVip
https://www.facebook.com/CROCVIP
Sep 5, 2021 | Survivor Psychology
Join Angel and Dr. E. as they take a deep dive into the end of treatment Cancer Bell experience. Together with friend and survivor Becky Filipowski, they explore 2 articles looking at the pros and cons of this moving and inspiring ceremony.
Module: Survivor Psychology (Premier)
Episode: For Whom The Bell Tolls
Today’s Kick Off Story: Becky’s story
Heuristics – simple, efficient rules, learned or inculcated by evolutionary processes, that have been proposed to explain how people make decisions, come to judgements, and solve problems typically when facing complex problems or incomplete information.
Peak–end rule is a psychological heuristic in which people judge an experience largely based on how they felt at its peak (i.e., its most intense point) and at its end, rather than based on the total sum or average of every moment of the experience.
Articles referenced:
Ringing the Bell at the End of Treatment: Assessment of Patients’ Experiences in a Latin American Center
The Cancer Bell: Too Much of a Good Thing?
Coaches vs. Cancer
Aug 29, 2021 | Uncategorized
Module: what you want in your caregiver
Rewind episode: cleaning the table for trust
Join Angel and Dr. E as they rewind and take another look at Dr. Len Berry and Dr. Rana Awedish’s most excellent academic article entitled
“Trust-based Partnerships are Essential-and Achievable-in Health Care Service”
CROC gratitude shout outs
Angel Santana – https://www.spreaker.com/show/have-faith-let-it-begin-introduction
Rod Freeman – https://www.SmallBizUp.com
Charlotte Larsen – http://www.charlottelarsen.net/
Michael Benzaia – https://www.michaeljohnbenzaia.com/
http://www.crocvip.com/
https://twitter.com/CrocVip
https://www.facebook.com/CROCVIP
Aug 29, 2021 | The Caregiver Relationship
Join Angel and Dr. E as they rewind and take another look at Dr. Len Berry and Dr. Rana Awedish’s most excellent academic article entitled
“Trust-based Partnerships are Essential-and Achievable-in Health Care Service”
Module: What do you want from your caregiver?
Rewind Episode: Cleaning the table for trust
Today’s Kick Off Story: Back to the future
Photo by Danielle MacInnes on Unsplash
CROC gratitude shout outs
Aug 22, 2021 | The Caregiver Relationship
“Listen to your patient; they are telling you their diagnosis” said Dr. William Osler, father of modern medicine.
Join Angel and Dr. E as they look back at the profound depth and impact of the last 2 podcasts and take yet another insight from Dr. Rana Awdish’s book “In Shock”, this time about listening to your patient’s words, listening to their symptoms, and using some good old fashioned Hudson Valley common sense to better serve their needs, not ours!!!
Module: Tommy can you hear me?
Episode: Hudson Valley Common Sense
Today’s Kick Off Story: Recap of past 2 episodes
CROC gratitude shout outs
Aug 22, 2021 | Uncategorized
Module: Tommy can you hear me?
Episode: Hudson Valley Common Sense
“Listen to your patient; they are telling you their diagnosis” said Dr William Osler, father of modern medicine.
Join Angel and Dr E as they look back at the profound depth and impact of the last 2 podcasts and take yet another insight from Dr Rana Awdish’s book “In Shock”, this time about listening to your patient’s words, listening to their symptoms, and using some good old fashioned Hudson Valley common sense to better serve their needs, not ours!!!
CROC gratitude shout outs
Angel Santana – https://www.spreaker.com/show/have-faith-let-it-begin-introduction
Rod Freeman – https://www.SmallBizUp.com
Charlotte Larsen – http://www.charlottelarsen.net/
Michael Benzaia – https://www.michaeljohnbenzaia.com/
http://www.crocvip.com/
https://twitter.com/CrocVip
https://www.facebook.com/CROCVIP
Photo by Jason Rosewell on Unsplash
Aug 15, 2021 | Uncategorized
Module: What do you want from your caregiver?
Episode: 25 Trust based partnerships – a chance to die
Join angel and Dr. E as they welcome their old friend Professor Len Berry and new friend
Dr. Rana Awdish as they discuss her critically acclaimed book, “In shock”, as well as take a deep dive into their article detailing the 4 pillars of trust in the patient-caregiver-healthcare system triad.
CROC gratitude shout outs
Angel Santana – https://www.spreaker.com/show/have-faith-let-it-begin-introduction
Rod Freeman – https://www.SmallBizUp.com
Charlotte Larsen – http://www.charlottelarsen.net/
Michael Benzaia – https://www.michaeljohnbenzaia.com/
http://www.crocvip.com/
https://twitter.com/CrocVip
https://www.facebook.com/CROCVIP
Photo by Jessica Delp on Unsplash
Aug 15, 2021 | The Caregiver Relationship
Join angel and Dr. E as they welcome their old friend Professor Len Berry and new friend Dr. Rana Awdish as they discuss her critically acclaimed book, “In shock”, as well as take a deep dive into their article detailing the 4 pillars of trust in the patient-caregiver-healthcare system triad.
Dr. Rana Awdish
Rana Awdish, MD, FCCP is the author of In Shock, a critically-acclaimed, bestselling memoir based on her own illness. A critical care physician and faculty member of Wayne State University School of Medicine in Detroit, Michigan, she completed her medical degree at Wayne State in 2002 where she was inducted into the Alpha Omega Alpha national medical honor society, her residency at Mount Sinai Beth Israel in New York, and her fellowship training at Henry Ford Hospital where she serves as the current Director of the Pulmonary Hypertension Program. She also serves as Medical Director of Care Experience for the entire Health System. Dr. Awdish’s mandate as well as her passion is to improve the patient experience across the system and speak on patient advocacy at health care venues nationally.
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Leonard L. Berry
University Distinguished Professor of Marketing Regents Professor
M.B. Zale Chair in Retailing and Marketing Leadership
Presidential Professor for Teaching Excellence
Senior Fellow, Institute for Healthcare Improvement
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Module: What do you want from your caregiver?
Episode: Trust-based partnerships – A chance to die
CROC gratitude shout outs
